Why Persuading Backfires
Why persuading backfires.
A Mini Audio Lecture on Listening
How to Deal With Barking Dogs
How to Deal With Confrontational Energy
The Zone of Resistance
How to reduce sales pressure so prospects are more likely to talk with you.
Do You Say ‘Um’ or “Ah” Far Too Many Times?
Here’s a simple (but not easy) technique for getting rid of filler words when you talk.
Casting vs. Catching
One way to make selling more joyful.
Do You Argue With People?
Why arguing is a net negative every time.
If You’re Explaining You’re Losing
Finding Problems
