When someone tells you they lost their dog.
Don’t say this:
❌ “I lost my dog to cancer a few years it. It was hearbreaking.”
❌ “I know how you feel.”
❌ “At least he’s in a better place.”
Statements like these minimize the pain someone is currently going through.
When people don’t feel heard, they don’t feel good.
✅ “That’s terrible.”
✅ “I’m sorry you have to go through this.”
✅ “What’s that been like for you?”
✅ “It sounds like you were really close with your dog.”
Everyone in pain has a hunger to be heard.
Knowing what to say to make people feel heard and understood is a superpower for getting through to anyone in your personal or business life.
Rewire your brain to listen.